QA Engineering for Retail Industry

Security and Performance Testing for a Large Retail chain.

Retail

A large retailer in the United States, operating over 400 department stores, partnered with us to strengthen security, enhance application performance, and streamline Quality Engineering processes. With multiple customer-facing and backend systems, the organization needed a dependable testing partner to ensure its platforms remained secure, resilient, and scalable.

Client Challenges
The retailer faced several pressing challenges that were impacting system reliability, operational efficiency, and customer trust:
  • Rising security vulnerabilities across various digital and in-store platforms
  • Lack of a structured vulnerability management and tracking process
  • Manual testing efforts slowing down validation for frequent product customizations
  • Inconsistent security testing across more than 25 business applications
  • Limited visibility into performance bottlenecks impacting user experience

  • Client Goals
    To address these challenges, the client established key security and testing objectives:
  • Establish a structured and repeatable vulnerability management process
  • Integrate a dynamic testing model to support continuous updates across 25+ applications
  • Standardize vulnerability tracking and remediation workflows

  • Products Under Testing
    Our testing efforts covered a wide range of mission-critical retail platforms:
  • Web PoS and Mobile PoS
  • CRM & Ecommerce Platforms
  • Authentication Services & Payment Systems
  • Warehouse & Inventory Management, Order Fulfillment, Logistics

  • Our Approach
    We implemented a comprehensive security and performance testing strategy designed to proactively uncover vulnerabilities and strengthen system stability:
  • Conducted in-depth vulnerability assessments across all high-risk applications
  • Performed dynamic application security testing aligned with ongoing product updates
  • Standardized vulnerability identification, scoring, and remediation workflows
  • Implemented performance assessments to detect and resolve operational bottlenecks

  • Result Highlights
    Our engagement enabled the retailer to improve security posture, streamline internal processes, and ensure system resilience:
  • Centralized dashboard to manage, monitor, and track vulnerabilities
  • Comprehensive reporting, including an executive summary, process insights, and actionable security recommendations
  • Contact Us

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    ➤ 315, Ganesh Glory, Jagatpur Road, Off SG Highway, Gota, Ahmedabad, Gujarat - 382470
    ➤ B-605, Shree Vishnudhara Crossroad, Gota, Ahmedabad, Gujarat - 382481

    Contact No:+1 650 431 2251
    Email Id: info@agileverify.com

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