QA Engineering for Retail Industry

Security and Performance Testing for a Large Retail chain.

Retail

A large retailer in the United States, operating over 400 department stores, partnered with us to strengthen security, enhance application performance, and streamline Quality Engineering processes. With multiple customer-facing and backend systems, the organization needed a dependable testing partner to ensure its platforms remained secure, resilient, and scalable.

Client Challenges
The retailer faced several pressing challenges that were impacting system reliability, operational efficiency, and customer trust:
- Rising security vulnerabilities across various digital and in-store platforms
- Lack of a structured vulnerability management and tracking process
- Manual testing efforts slowing down validation for frequent product customizations
- Inconsistent security testing across more than 25 business applications
- Limited visibility into performance bottlenecks impacting user experience

Client Goals
To address these challenges, the client established key security and testing objectives:
- Establish a structured and repeatable vulnerability management process
- Integrate a dynamic testing model to support continuous updates across 25+ applications
- Standardize vulnerability tracking and remediation workflows

Products Under Testing
Our testing efforts covered a wide range of mission-critical retail platforms:
- Web PoS and Mobile PoS
- CRM & Ecommerce Platforms
- Authentication Services & Payment Systems
- Warehouse & Inventory Management, Order Fulfillment, Logistics

Our Approach
We implemented a comprehensive security and performance testing strategy designed to proactively uncover vulnerabilities and strengthen system stability:
- Conducted in-depth vulnerability assessments across all high-risk applications
- Performed dynamic application security testing aligned with ongoing product updates
- Standardized vulnerability identification, scoring, and remediation workflows
- Implemented performance assessments to detect and resolve operational bottlenecks

Result Highlights
Our engagement enabled the retailer to improve security posture, streamline internal processes, and ensure system resilience:
- Centralized dashboard to manage, monitor, and track vulnerabilities
- Comprehensive reporting, including an executive summary, process insights, and actionable security recommendations

Contact Us

Modernize your digital product with confidence.

Our Offices:
➤ 315, Ganesh Glory, Jagatpur Road, Off SG Highway, Gota, Ahmedabad, Gujarat - 382470
➤ B-605, Shree Vishnudhara Crossroad, Gota, Ahmedabad, Gujarat - 382481

Contact No:+1 650 431 2251
Email Id: info@agileverify.com

Inspiring Confidence for brands worldwide.

What can we help you with today?