Client Overview
Our client, one of Canada’s largest and most trusted banks, wanted to strengthen the stability, performance, and overall efficiency of its Quality Engineering (QE) operations. With digital usage rapidly increasing, the bank needed to ensure seamless, secure, and reliable experiences across both mobile and web platforms.
Client Challenges
The bank was encountering several challenges that slowed down delivery and affected the quality of its digital platforms:
- Inconsistent QE processes leading to unstable test results
- High dependency on manual testing slowing release cycles
- Limited automation coverage across key customer journeys
- Difficulty ensuring platform reliability across mobile and web
Scope of Work
We provided comprehensive testing and automation support across the bank’s most critical digital products:
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Mobile Banking Application
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Web-Based Customer Onboarding
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Online Account Opening Platform
Our Approach
To strengthen the bank’s QE ecosystem, we introduced a scalable automation-first strategy built on industry-leading tools and frameworks:
- Developed and executed automation scripts using
Selenium, Appium, and Python
- Automated
350+ regression test cases for broad functional coverage
- Implemented structured QA processes to improve test stability and consistency
Key Results
Our Quality Engineering engagement delivered measurable improvements across quality and delivery timelines:
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23% of application defects identified early, enhancing overall product quality
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19% reduction in test cycle time, accelerating release readiness
- Improved reliability and performance across mobile and web platforms